Colonbyte Services Private Limited (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of all individuals who use our payment processing services, website, or APIs (collectively, the “Services”). This Privacy Policy describes how we collect, use, store, share, and protect your personal data.
We collect various categories of personal data, including data provided directly by you, data generated through your use of the Services, and data received from third parties.
| Category | Description |
|---|---|
| Identity Data | First name, last name, date of birth, gender, marital status, photograph, and unique identification numbers (e.g., Passport, PAN, or other government-issued IDs for KYC/AML compliance). |
| Contact Data | Billing and shipping address, email address, telephone numbers, and business contact information. |
| Financial Data | Bank account details, payment card details (processed securely via PCI-DSS compliant third-party processors), credit history, and details related to your financial standing and regulatory requirements. |
| Transaction Data | Details about the payments you make and receive, amounts, payment instruments used, merchant details, timestamps, and currency information. |
| Technical Data | Internet Protocol (IP) address, login data, browser type and version, time zone setting, operating system, and platform. |
| Usage Data | Information about how you use our website, products, and services, including navigation paths, clickstreams, and time spent on pages. |
| Marketing Data | Your preferences in receiving marketing from us and your communication preferences. |
We will only use your personal data when the law allows us to. We use your data primarily for the following purposes and rely on a specific legal basis for each use:
| Purpose for Using Data | Legal Basis for Processing |
|---|---|
| To provide the Services | Necessary for the performance of a contract with you. |
| To comply with KYC/AML laws | Necessary for compliance with a legal obligation. |
| Fraud and risk management | Necessary for our legitimate interests (to protect our business and customers). |
| Account management and support | Necessary for the performance of a contract with you. |
| Internal analytics and product improvement | Necessary for our legitimate interests (to keep our services updated and relevant). |
| Marketing communications | Your consent (where required) or our legitimate interests (in promoting similar services). |
We implement bank-grade security measures, including encryption, access controls, and adherence to PCI Data Security Standard (PCI-DSS), to protect your personal data. Your data may be stored or processed in countries outside of your primary residence. When we transfer data internationally, we ensure a similar degree of protection is afforded to it by implementing safeguards like standard contractual clauses approved by the relevant authorities.
Depending on your jurisdiction, you may have the right to:
Colonbyte Services Private Limited
Reg. Add: 34, Orchid Plaza, R T Road, Dahisar East, Mumbai – 400068
CIN: U62020MH2024PTC423218
Email: Info@colonpay.com
Contact: +91 7400425199