Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They are used to store information about your activity on the site, helping the website remember your preferences and optimize your experience.
We use cookies to enhance your experience and analyze our Service performance. Specifically, cookies help us:
| Category | Description |
|---|---|
| Identity Data | First name, last name, date of birth, gender, marital status, photograph, and unique identification numbers (e.g., Passport, PAN, or other government-issued IDs for KYC/AML compliance). |
| Contact Data | Billing and shipping address, email address, telephone numbers, and business contact information. |
| Financial Data | Bank account details, payment card details (processed securely via PCI-DSS compliant third-party processors), credit history, and details related to your financial standing and regulatory requirements. |
| Transaction Data | Details about the payments you make and receive, amounts, payment instruments used, merchant details, timestamps, and currency information. |
| Technical Data | Internet Protocol (IP) address, login data, browser type and version, time zone setting, operating system, and platform. |
| Usage Data | Information about how you use our website, products, and services, including navigation paths, clickstreams, and time spent on pages. |
| Marketing Data | Your preferences in receiving marketing from us and your communication preferences. |
We will only use your personal data when the law allows us to. We use your data primarily for the following purposes and rely on a specific legal basis for each use:
| Type | Purpose | How to Control |
|---|---|---|
| Strictly Necessary | First name, last name, date of birth, gender, marital status, photograph, and unique Essential for the website to function and to enable core security features, such as transaction processing and secure logins. | Cannot be disabled, as they are required for the Services to operate. |
| Performance/Analytics | Collect information about how visitors use the website (e.g., pages visited, loading speed). This helps us improve website functionality. | You can usually opt-out via browser settings or dedicated cookie consent tool. |
| Functionality | Remember choices you make (like username, language, or region) to provide enhanced, more personal features. | You can usually opt-out via browser settings. Disabling may reduce personalized features. |
| Targeting/Advertising | Used to deliver advertisements more relevant to you and your interests, both on our Service and on other websites. | Managed through our dedicated cookie banner and your browser settings. |
We partner with third-party service providers (e.g., Google Analytics) who may also place cookies on your device when you use our Service. These third parties use cookies to gather information about your browsing activities across other websites and online services.
Most web browsers are set to accept cookies by default. You can control or refuse cookies through your browser settings. However, disabling Strictly Necessary Cookies may severely limit your ability to use the Colonpay Services.